Doug Williams is Senior Director, Strategic Services for Spigit, a SaaS-based crowdsourcing and innovation management software platform. Doug provides strategic guidance and implementation services to innovation leaders at some of Spigit’s most respected customers, such as Pfizer, AT&T, Southern Company, and Campbell’s Soup. He designs programs to raise innovation competency throughout the company while delivering measurable business outcomes and increased employee engagement. Prior to joining Spigit, Doug was an analyst at Forrester Research where he launched and led Forrester’s coverage of open innovation and co-creation, with a focus on how technology enables collaboration among diverse groups. He also served as Chief Research Officer at Innovation Excellence where he designed and launched the Innovation Excellence Research business line. Before that, he spent 12 years as an economic policy consultant in the telecommunications sector, including two years running his own start-up consulting business.